RETENTION BRANDS ALLTRUE LLC
Effective Date: April 10, 2026
At RETENTION BRANDS ALLTRUE LLC (“Company,” “we,” “us,” or “our”), we recognize the importance of protecting the privacy and personal information of individuals who interact with our digital products.
This Privacy Policy describes our practices concerning the collection, processing, storage, use, and disclosure of information obtained through our mobile games, applications, websites, and associated digital services (collectively, the “Services”).
Our primary objective in collecting information is to maintain, enhance, and optimize the experience of our users. We are committed to handling information responsibly, transparently, and in accordance with applicable data protection regulations.
By accessing or using our Services, you acknowledge the data practices described in this Privacy Policy. Where required by law, we will obtain your consent before processing personal information.
The nature and extent of information collected depend on the functionality of the Services, your interactions with them, and the permissions you grant.
When you access our applications, certain technical information may be collected automatically, including:
This information enables us to maintain application compatibility, identify technical issues, and improve the reliability and performance of our Services.
To understand how our Services perform and identify opportunities for improvement, we may process information concerning user interactions, including:
We use this information to refine gameplay mechanics, improve functionality, and provide a more consistent and enjoyable experience.
Certain features may allow you to provide personal information voluntarily, including:
We process such information only when necessary to provide the requested functionality, respond to inquiries, or improve the Services.
When you choose to connect with third-party services, such as Google Play Games, Apple Game Center, or supported social platforms, we may receive limited information authorized by you and permitted by those platforms.
This may include account identifiers, display names, profile information, or synchronized game achievements.
Third-party integrations are subject to the privacy practices and permissions of their respective providers.
Where our Services offer optional in-app purchases, transactions are generally facilitated by authorized payment platforms, including Google Play and the Apple App Store.
We may receive limited transaction records, such as purchase identifiers, purchased items, and transaction status, for the purpose of verifying purchases, delivering purchased content, and resolving payment-related issues.
We do not directly store complete payment card credentials processed by these platforms.
We collect and process information to support the legitimate operation and continuous improvement of our Services.
Our processing activities may include:
Service Delivery: Enabling gameplay functionality, maintaining application settings, and ensuring the proper operation of our products.
Experience Optimization: Evaluating user interactions to improve game balance, navigation, accessibility, and overall satisfaction.
Technical Maintenance: Detecting application errors, investigating crashes, resolving compatibility issues, and improving system performance.
Customer Assistance: Responding to user inquiries, addressing technical concerns, and processing support requests.
Security and Fraud Prevention: Identifying suspicious activities, protecting application integrity, and preventing unauthorized use.
Analytics and Advertising: Evaluating application performance and advertising interactions, and displaying advertisements where applicable and legally permitted.
Legal Compliance: Meeting applicable regulatory requirements and responding to valid legal requests.
Depending on the circumstances and applicable legislation, processing may rely on contractual necessity, legitimate interests, legal obligations, or user consent.
Our Services may incorporate third-party technologies that assist with analytics, application performance measurement, advertising delivery, and technical operations.
Such providers may process limited technical information, including device identifiers, IP addresses, application interactions, and advertising engagement data.
These services help us understand application performance, identify improvements, and support the availability of our games.
Where personalized advertising is used, appropriate permissions and consent mechanisms will be implemented as required by applicable law and platform policies.
Users may manage advertising preferences through the privacy and advertising controls available on their devices.
RETENTION BRANDS ALLTRUE LLC does not sell personal information as part of its ordinary business practices.
We may disclose limited information under the following circumstances:
Authorized Service Providers: To organizations providing technical infrastructure, hosting, analytics, advertising, payment verification, or customer support.
Platform Operators: To Google, Apple, or other relevant distribution platforms when necessary to support application functionality or transactions.
Legal Requirements: To competent authorities where disclosure is required by applicable law, valid legal proceedings, or regulatory obligations.
Corporate Transactions: In connection with a legitimate merger, acquisition, restructuring, or transfer of business assets, subject to applicable privacy requirements.
We seek to ensure that service providers handling personal information implement appropriate confidentiality and security protections.
Our websites and applicable online features may use cookies, software development kits, and comparable technologies.
These technologies may be used to:
Users may manage available cookie preferences through browser settings or relevant consent controls.
Disabling certain technologies may affect the availability or functionality of specific features.
We retain personal information only for the period reasonably necessary to accomplish the purposes described in this Privacy Policy.
Retention periods may depend on the nature of the information, operational requirements, applicable legal obligations, and legitimate security considerations.
When information is no longer required, we take reasonable steps to delete, anonymize, or otherwise securely dispose of it.
Subject to applicable data protection laws, users may have the right to:
Requests may be submitted using the contact information provided below.
We may request reasonable verification of identity before fulfilling certain requests.
We recognize the importance of safeguarding children's privacy.
We do not knowingly collect personal information from children in violation of applicable child privacy legislation.
Where an application is intended for children or includes child-directed features, we will apply appropriate data collection restrictions and parental consent mechanisms as required by law.
If we discover that personal information has been collected from a child without the necessary authorization, we will take appropriate steps to delete or otherwise lawfully address that information.
Parents and guardians may contact us regarding concerns about children's information.
We implement reasonable administrative, organizational, and technical measures designed to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
Access to personal information is restricted to authorized individuals and service providers with legitimate operational responsibilities.
Although we endeavor to maintain appropriate safeguards, no electronic storage or transmission method can guarantee absolute security.
Our Services may rely on technology providers and infrastructure located in different countries.
Where personal information is transferred internationally, we will seek to apply appropriate safeguards and comply with relevant data protection requirements.
These safeguards may include contractual protections and other recognized legal transfer mechanisms.
Our Services may contain links to websites, applications, or platforms operated independently by third parties.
We do not control their information-handling practices and encourage users to review their respective privacy policies before providing personal information.
We reserve the right to revise this Privacy Policy periodically to reflect changes in our Services, technological practices, or applicable legal requirements.
If we change or modify our Privacy Policy, we will publish the revised version on this page and update the effective or revision date where appropriate.
Material changes will be communicated through additional notices when required by law.
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact:
RETENTION BRANDS ALLTRUE LLC
Email: trinhthithuhuong10159@gmail.com
We will make reasonable efforts to review and respond to privacy-related inquiries in accordance with applicable law.